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CheckPoints Frequently Asked Questions
NEW CheckPoints Mall
How do I use the Toolbar and Mall?
When do I receive my Toolbar, Mall, and Search Points?
Where is my Prize?
I Downloaded Apps and Did Not Receive Coins
Where Are My Points/Coins?
Where Do I Enter The Bonus Code?
I'm Having Trouble Registering My Account
How do I allow all notifications? (iPhone)
The App Can't Find My Location. (For iPhone Users).
I forgot my password
Having Trouble Scanning?
How Do I Scan a Product?
Can I Scan With My iPod or iPad?
Will I Lose My Points if I Re-install or Update CheckPoints?
On Which Platforms/Devices is CheckPoints Available?
Need more help?
I didn’t get credit for an offer
How do I redeem?
The App crashed when I redeemed for a coin
Do Points or Coins Expire?
Why Would an Account be Restricted?
Where Will My Rewards Be Sent?