It’s been a week since I cashed out 3375 for a Walmart Gift Card I received an email congratulating me on my gift card and to click below to redeem my gift card and nothing happens I have no access to my gift cards information I would like to get my gift card or my 3375 points back thank you
Ok. This all started a month ago. I went to redeem a gift card and the verification code would not send to my phone for another 24 hours. Then, a couple days later, I redeemed an Amazon gift card, only to get a broken link to redeem it. I sent in a ticket. THEN about a week later I started getting an error during the phone verification. So, I uninstalled the app, then reinstalled it. I go to sign in, and it kept saying my account was disabled! Mind you, I still had not heard back about the ticket I submitted. A couple days later, it finally let me log in again. However, I was still getting the error during the phone verification. This went on for another couple of weeks. A few days ago, they send me an email they credited my account back for the gift card with the broken link. The next day, the phone verification worked! So I go and redeem a $10 Amazon gift card. And what happens? Another freakin broken link to redeem my gift card!!! I don’t know what’s going on… this app used to be the best rewards app.
After redeeming two gift cards, I was sent two emails with their respective redeem links. Once I clicked the “Click here to redeem your gift card” link, I was sent to “This site can’t be reached” page. The link doesn’t work and I can’t redeem my gift cards. I have included screenshots of both the email and the invalid site. How do I redeem my gift cards? I used my points for $10 Amazon gift card and a $25 Amazon gift car
Now when I try to redeem a $10.00 Gift Card it asks me to verify my phone number. It will not accept my Phone Number (tried multiple times) so I go to "Profile" and it has 4698670164 which is not and never has been my phone number, and will not let me change it. I am so over this CheckPoints App! A lot more work than it's worth, totally frustrating!
In regards to my comment on this page, I still have not received the gift cards I redeemed. The links on the emails are still not working. I prefer to have the two gift cards sent instead of my points being refunded. What do I do with my points if I cannot redeem them?
Hello! I am still having issue. I recently redeemed a gift card and the link in the email still doesn’t work! Please send my gift card with a working link. This issue has been happening for two weeks. This is frustrating.
The last 2 redemptions for me have had invalid links for the gift cards. I’ve emailed twice and they are not responding. I think checkpoints is no longer operational. Please tell me I’m wrong.
I’m having the same issue in the link to the gift card isn’t working. I created a ticket as well to get this resolved and Cres has yet to reply back. Sent a bunch of follow up messages and he/she/they are not responding back. It’s been 2-weeks now.
I am having the exact same issue. My phone number was “invalid” according to the app (which of course it’s not) so I emailed and “Cres” “fixed” it. Then I was sent a “link” for my gift card which was invalid. I have emailed back numerous times and they have stopped responding. They have a week before I report them to the Better Business Bureau.
This is the fourth or fifth time this has happened to me. I redeem a gift card and I am a sent an invalid link. I never get my gift card. I always get my points refunded back. I don’t want my points refunded back. I want my gift cards. What good are points if I cannot redeem them. I just redeemed a $25 amazon gift card and a $10 gift card. Same problem. Please do not refund my points. I only want my gift cards. Please fix this problem. The links have been broken for over a month now.
Update: Cres gave me back my points and said the issue is being worked on. Didn’t say how long to wait but I can tell from the posts here it still isn’t fixed. Anyone still collecting points in case this is fixed? Checkpoint could be getting free service from us now.
I submitted a support ticket on may 19th. Have added comments to it a couple times now to see if I’ll get some kind of response. It’s been over a month and NO response!!
Trying to redeem my many gift cards I that maybe there’s was a problem with my gift card, then blamed it on my browser, possibly my computer infected. 2 months later no response, checked the message board glad I wasn’t going crazy and not alone. It’s a shame this site before the update was quick to issue our gift cards or answer any questions….. now I guess this site has gone with the wind.
AAAANNNNDDDD Now PayPal is not working. The app is now just a scam and a waste of time. No response to my ticket. The creator of this app is probably laughing his butt off at us while he’s making bank on advertisers.
Trying PayPal. Says it could take up to 14-business days to process. Submitted on 7/9/23. If I don’t get it, I think we all should stop using this app. Like what Spanilo Poet said, the creditor of this app is probably making bank with the advertisers we click on! Pure evil! 🙁
Comments
41 comments
Every store I go into and try to scan a item I get a error since the last update. I do get points for checking into the store. How can this be fixed?
It’s been a week since I cashed out 3375 for a Walmart Gift Card I received an email congratulating me on my gift card and to click below to redeem my gift card and nothing happens I have no access to my gift cards information I would like to get my gift card or my 3375 points back thank you
I am trying to redeem my points but it keeps saying failed. Try later
I get the same thing when trying to redeem my points, keeps saying failed. Try later
Trying to redeem an Amazon gift card but keeps failing to verify phone number. What can I do?
I get the same message when trying to redeem points, failing to verify phone number try later.
Me too it’s failed again! Please try again. Good, that means I’m not alone!
Ok. This all started a month ago. I went to redeem a gift card and the verification code would not send to my phone for another 24 hours. Then, a couple days later, I redeemed an Amazon gift card, only to get a broken link to redeem it. I sent in a ticket. THEN about a week later I started getting an error during the phone verification. So, I uninstalled the app, then reinstalled it. I go to sign in, and it kept saying my account was disabled! Mind you, I still had not heard back about the ticket I submitted. A couple days later, it finally let me log in again. However, I was still getting the error during the phone verification. This went on for another couple of weeks. A few days ago, they send me an email they credited my account back for the gift card with the broken link. The next day, the phone verification worked! So I go and redeem a $10 Amazon gift card. And what happens? Another freakin broken link to redeem my gift card!!! I don’t know what’s going on… this app used to be the best rewards app.
After redeeming two gift cards, I was sent two emails with their respective redeem links. Once I clicked the “Click here to redeem your gift card” link, I was sent to “This site can’t be reached” page. The link doesn’t work and I can’t redeem my gift cards. I have included screenshots of both the email and the invalid site. How do I redeem my gift cards? I used my points for $10 Amazon gift card and a $25 Amazon gift car
Now when I try to redeem a $10.00 Gift Card it asks me to verify my phone number. It will not accept my Phone Number (tried multiple times) so I go to "Profile" and it has 4698670164 which is not and never has been my phone number, and will not let me change it. I am so over this CheckPoints App! A lot more work than it's worth, totally frustrating!
In regards to my comment on this page, I still have not received the gift cards I redeemed. The links on the emails are still not working. I prefer to have the two gift cards sent instead of my points being refunded. What do I do with my points if I cannot redeem them?
Hello! I am still having issue. I recently redeemed a gift card and the link in the email still doesn’t work! Please send my gift card with a working link. This issue has been happening for two weeks. This is frustrating.
The last 2 redemptions for me have had invalid links for the gift cards. I’ve emailed twice and they are not responding. I think checkpoints is no longer operational. Please tell me I’m wrong.
I’m having the same issue in the link to the gift card isn’t working. I created a ticket as well to get this resolved and Cres has yet to reply back. Sent a bunch of follow up messages and he/she/they are not responding back. It’s been 2-weeks now.
I am having the exact same issue. My phone number was “invalid” according to the app (which of course it’s not) so I emailed and “Cres” “fixed” it. Then I was sent a “link” for my gift card which was invalid. I have emailed back numerous times and they have stopped responding. They have a week before I report them to the Better Business Bureau.
Same problem for weeks. Can’t redeem pts and many requests and now my acct is disabled!
Maybe Checkpoints is kaput
This is the fourth or fifth time this has happened to me. I redeem a gift card and I am a sent an invalid link. I never get my gift card. I always get my points refunded back. I don’t want my points refunded back. I want my gift cards. What good are points if I cannot redeem them. I just redeemed a $25 amazon gift card and a $10 gift card. Same problem. Please do not refund my points. I only want my gift cards. Please fix this problem. The links have been broken for over a month now.
Update: Cres gave me back my points and said the issue is being worked on. Didn’t say how long to wait but I can tell from the posts here it still isn’t fixed. Anyone still collecting points in case this is fixed? Checkpoint could be getting free service from us now.
I haven’t received any points back or a response from Cres since I filed the complaint.
Cres refunded points but now latest redemption also has invalid link to gift card code. Doesn’t bode well.
Seems like this company is defunct.
Anybody using any other apps similar to Checkpoints as a replacement?
So. I’ve been having the same issues as everyone. I found 1 way to retrieve points without problems…. Pick PayPal as a reward 😊
Now they don’t send fake email either
I mean nothing you will receive after redeem your points
Redeemed 2 $50 Target gift cards and received broken links in emails. Haven't had a response in 24 days to my support ticket. Ridiculous!
I submitted a support ticket on may 19th. Have added comments to it a couple times now to see if I’ll get some kind of response. It’s been over a month and NO response!!
Has anyone successfully redeemed in that last few days? I don’t want to waste the points again with a bad link
Trying to redeem my many gift cards I that maybe there’s was a problem with my gift card, then blamed it on my browser, possibly my computer infected. 2 months later no response, checked the message board glad I wasn’t going crazy and not alone. It’s a shame this site before the update was quick to issue our gift cards or answer any questions….. now I guess this site has gone with the wind.
AAAANNNNDDDD Now PayPal is not working. The app is now just a scam and a waste of time. No response to my ticket. The creator of this app is probably laughing his butt off at us while he’s making bank on advertisers.
Trying PayPal. Says it could take up to 14-business days to process. Submitted on 7/9/23. If I don’t get it, I think we all should stop using this app. Like what Spanilo Poet said, the creditor of this app is probably making bank with the advertisers we click on! Pure evil! 🙁
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