Update: Cres gave me back my points and said the issue is being worked on. Didn’t say how long to wait but I can tell from the posts here it still isn’t fixed. Anyone still collecting points in case this is fixed? Checkpoint could be getting free service from us now.
I’m having the same issue in the link to the gift card isn’t working. I created a ticket as well to get this resolved and Cres has yet to reply back. Sent a bunch of follow up messages and he/she/they are not responding back. It’s been 2-weeks now.
Now when I try to redeem a $10.00 Gift Card it asks me to verify my phone number. It will not accept my Phone Number (tried multiple times) so I go to "Profile" and it has 4698670164 which is not and never has been my phone number, and will not let me change it. I am so over this CheckPoints App! A lot more work than it's worth, totally frustrating!
It’s been a week since I cashed out 3375 for a Walmart Gift Card I received an email congratulating me on my gift card and to click below to redeem my gift card and nothing happens I have no access to my gift cards information I would like to get my gift card or my 3375 points back thank you
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Now they don’t send fake email either
I mean nothing you will receive after redeem your points
I haven’t received any points back or a response from Cres since I filed the complaint.
Update: Cres gave me back my points and said the issue is being worked on. Didn’t say how long to wait but I can tell from the posts here it still isn’t fixed. Anyone still collecting points in case this is fixed? Checkpoint could be getting free service from us now.
Same problem for weeks. Can’t redeem pts and many requests and now my acct is disabled!
Maybe Checkpoints is kaput
I’m having the same issue in the link to the gift card isn’t working. I created a ticket as well to get this resolved and Cres has yet to reply back. Sent a bunch of follow up messages and he/she/they are not responding back. It’s been 2-weeks now.
Now when I try to redeem a $10.00 Gift Card it asks me to verify my phone number. It will not accept my Phone Number (tried multiple times) so I go to "Profile" and it has 4698670164 which is not and never has been my phone number, and will not let me change it. I am so over this CheckPoints App! A lot more work than it's worth, totally frustrating!
Me too it’s failed again! Please try again. Good, that means I’m not alone!
I get the same message when trying to redeem points, failing to verify phone number try later.
I am trying to redeem my points but it keeps saying failed. Try later
It’s been a week since I cashed out 3375 for a Walmart Gift Card I received an email congratulating me on my gift card and to click below to redeem my gift card and nothing happens I have no access to my gift cards information I would like to get my gift card or my 3375 points back thank you
Trying to redeem an Amazon gift card but keeps failing to verify phone number. What can I do?
Every store I go into and try to scan a item I get a error since the last update. I do get points for checking into the store. How can this be fixed?
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