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  1. Checkpoints
  2. Frequently Asked Questions

Frequently Asked Questions

Have general questions about the app? We cover them here!

Scanning

  • How do I scan a product?
  • I am having trouble scanning.
  • Can I scan with my iPod or iPad?
  • Why is my account restricted?

Registration

  • How do I allow all notifications? (iPhone)
  • I'm having trouble registering an account.
  • Where do I enter a referral/bonus code?
  • How do I allow all notifications? (Android)

Logging In

  • I forgot my password

Other Questions

  • Will I lose my points or coins if I upgrade or re-install CheckPoints?
  • Is CheckPoints available outside of the United States?
  • On which devices/platforms is CheckPoints available?
  • Where are rewards sent?
  • Do points or coins expire?

I cannot login/ I forgot my password.

  • I cannot login/I forgot password

How do I delete my account?

  • How can I delete my account?

Where are my referral points?

  • Where are my referral points?

Where is my prize?

  • Where is my prize?

Card Linking

  • Opting Out of Card Linking
  • How to Review Your Data

Data Privacy + Security

  • Privacy Policy
  • Do Not Sell My Personal Information
Checkpoints
Privacy Policy
Don't Sell My Personal Info
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